Direct 500 - Support

We are committed to providing responsive and reliable support to our clients.

To work with a representative with our remote support technology,
click here

To reach our support team directly via phone, you may call 704.283.0311

To email our support team, please email support@direct500.com.

Remember that you can always call your Sage MAS 500 business partner for support.

In addition, if you have a current Sage MAS 500 Client Care support plan, you may call the Sage Support Department directly at 877.541.1679.

Here are some important links for support and product information.